For our loyal readers, we apologize for the long delay between blog entries. As many of you know we are a small family owned business. Our size allows us to be familiar and friendly with our customers. It allows us to provide the personal and friendly service of days gone by when the customers interacted directly with the owners of the business. We greatly value this personal interaction and suspect it is part of the reason that our customers continue to choose us and refer us to their friends and teammates.
The downside of this business model is there is not always enough hours in the day to complete all tasks. Because of the insane amount of Christmas gift orders we have been processing, there has not been enough time to prepare blog entries of substance or mirth. We hope our readers will understand.
We want to thank our customers for keeping us busy throughout the year. 2009 was much better than we would have ever imagined. We entered the year fully prepared to feel the wrath of the economy but much to our surprise and delight our business experienced rapid growth. We are extremely grateful to you for giving us the opportunity to serve you as a supplier of tennis strings, gifts and racquet services.
Tomorrow, 12/17/09, we are scheduled to receive a huge order of products as we prepare for 2010. Some of the products will be new and you will be able to read about them here. In order to warehouse these products we have some renovations to perform. We will begin our renovations during the holidays when tennis activity is historically slow.
Guts and Glory Tennis will be closed 12/18/09. Our goal is to reopen by 12/28/09. During this period you are welcome to place online orders with us, but please realize that orders will not be processed and shipped prior to 12/29/09. We will also not be staffing our phones during this period, but we will attempt to read and respond to emails at least once each day, so if you have an urgent question it is best to submit it to us via the contact us option on our web site.
We look forward to continue to provide you with the outstanding products and services you have come to expect from us in 2010! Thank you for your continued business and we wish each of our customers a wonderful and prosperous 2010.